shipping information

Ordering and Shipping from Crystaltimes is fast & efficient! Simply order the item(s) that you would like, and a simple 3 step process begins:

1

"processing"

We successfully received your payment and your order is “Processing.” You’ll receive a confirmation email detailing your purchase shortly after.

2

"completed"

We have created a shipping label for your product(s) and it is set to “Complete.” You'll receive an email confirmation from us with your tracking information.

3

Shipped!

Your Order is being shipped and enjoy! You can track your purchase in the shipping email confirmation. You’ll receive an email when your order is out for delivery.

general info

Shipping from usa.crystaltimes.net is simple! Select your items, order, receive confirmation, and enjoy. Our shipping times are generally 2-5 business days from the time we create your shipping label/receive tracking information. Processing times are generally 1 business day unless placed over the weekend. Orders placed over the weekend will be shipped out on Monday. We utilize USPS for fast and secure shipping of your items. We offer free shipping on all US orders!


countries served

Our USA website serves all of the United States, US Territories, Mexico and Canada. If you are visiting this page outside of the United States, Mexico and Canada, please go to seikomods.com to complete your order!


packaging & handling

We do not charge a separate handling fee. Packaging is generally in a gold poly padded envelope with extra thickness to ensure the safe arrival of your items.


shipping address

Please note that for our protection and yours we will only ship to your confirmed Paypal address, or Stripe address. Please double check your shipping address before submitting your order. Our shipping software will pick up any invalid entries, and we will reach out if address verification is needed prior to shipping your items.


fulfillment

We utilize third party logistics to ensure your order is fulfilled accurately and efficiently. Our fulfillment team works extremely fast, and some orders may be sent within the hour that they are placed. Please make sure you double check your order prior to placing it as your package may be on its way to you shortly after it is placed. Once the order is shipped we cannot turn the package around, but will do our best to accommodate any changes you would like to make if it is still "processing".


holidays

Post delivery times at peak post times e.g. Christmas, Thanksgiving, etc. will be slower than normal. We ship out as fast as possible to reduce the total post time, but please appreciate the huge volume of mail at these times inevitably leads to longer postal service processing and ultimately delivery time.


post time

Times quoted above are based on our experience shipping worldwide for over 10 years and given in good faith. Please appreciate we cannot guarantee the precise time your purchase will arrive. There are a number of variables completely outside our control. With that being said, we've partnered with USPS and Fedex to give you the best shipping rates, times, and delivery available!

CANADA & MEXICO SHIPPING


Processing Time: 1-2 business days

Shipping Options:

FedEx International Priority (1-3 Business Days) CA: $15 MX: $16

*Free Shipping Threshold is $200. Free Shipping uses FedEx International Priority (1-3 Business Days)

have questions?

Please feel free to contact us if you have any issue regarding shipping sales@usa.crystaltimes.net


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